Services
We design high-impact workflows, custom AI copilots, and intelligent customer experiences that save time, streamline operations, and increase conversions.

Automation & Workflow Orchestration

End-to-End Workflow Automation
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  • Lead ➡️ appointment ➡️ quote ➡️ follow-up automations
  • Task routing and internal notifications
  • Multi-step workflows across email, SMS, CRM, and calendars
  • Automated reminders, escalations, and "no-response" logic
  • Dynamic rules (IF/THEN/ELSE) to personalize customer journeys
CRM Integration & Optimization
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  • Full CRM setup and configuration
  • Pipeline automation for each stage of your sales cycle
  • Contact enrichment from forms, email capture, and third-party tools
  • Automated tagging, status change, and lifecycle movement
  • Reporting dashboards
Scheduling & Calendar Automation
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  • AI-driven scheduling
  • Double-booking prevention
  • Automated appointment confirmations, reminders, and no-show flows
  • Integration with Google/Microsoft calendars
Internal Process Automation
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  • Employee Onboarding Flows
  • Document automation (contracts, proposals, invoices)
  • Time-tracking or task-management automations
  • Reporting sent weekly/monthly

AI Copilots

Website AI Chatbot
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  • Answer FAQs
  • Books appointments
  • Captures leads
  • Gathers customer info
  • Escalates to humans on low confidence
Quote Copilot
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  • Embedded on proposal pages
  • Answers scope, materials, pricing, timelines
  • Drives faster quote approvals
  • Logs contact events into CRM
  • Optional SMS/email Channels
Sales Copilot
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  • Helps reps write emails
  • Suggests follow-up actions
  • Generates contact research
  • Logs call summaries and next steps
Service/Support Copilot
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  • Tier-1 customer support bot
  • Troubleshooting guides
  • Order lookup, status checks
  • Ticket creation with escalation rules
Internal Knowledge Copilot
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  • Answers staff questions about SOPs, products, policies
  • Retrieves from a curated "Knowledge Pack"
  • Auto-links sources
  • Guards against hallucinations with retrieval-only logic

Communication Automation

AI-Assisted Email Automation
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  • Personalized outreach sequences
  • Lead nurturing
  • Appointment confirmations
  • Quote follow-up
  • Win-back campaigns
AI-Assisted SMS Automation
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  • Fast lead response
  • Appointment reminders
  • Pre-visit instructions
  • Billing reminders
  • Post-service check-ins
Voice Automations
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  • AI phone answering when staff can't pick up
  • Call triage + data collection
  • Appointment scheduling
  • Call transcription and AI summaries
  • Automated follow-up tasks

Lead Generation & Conversion

Lead Response Accelerator
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  • Instant SMS/email to new inquiries
  • Internal alerts to staff
  • Speed-to-lead tracking
  • Optional AI-powered first response
Conversion Tracking & Reporting
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  • Appointment ➡️ quote ➡️ sale funnel
  • Lead attribution
  • Drop-off detection
  • Automated KPI reporting
Follow-Up Systems
✚
  • Multi-touch quote follow-up
  • Abandoned scheduling flows
  • Pipeline aging alerts
  • No-touch lead alerts
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About Spondra

We help small businesses cut out the manual steps that slow everything down. Spondra builds simple, reliable automations and AI tools that make work feel lighter.

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Spondra automations follow retrieval-based logic, strict data-handling standards, and TCPA-safe messaging practices. AI outputs are supervised and require human review for critical decisions. Nothing on this site constitutes legal, financial, or compliance advice.

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