Spondra (“Spondra,” “we,” “us,” “our”) provides automation, messaging, and AI-assisted tools for businesses. This Privacy Policy explains how we collect, use, and share information when you visit our websites, use our products and services, or communicate with us (collectively, the “Services”).
Information you provide. We collect information you provide directly, such as your name, email address, phone number, company name, and any details you submit through forms, chat, scheduling flows, or emails.
Communications. If you call, text, email, or chat with us, we may collect the content of those communications and related metadata (such as the time of the message, delivery status, and your contact information).
Usage and device data. We may collect information about how you use the Services, including IP address, browser type, pages viewed, referring/exit pages, and interaction data. We may use cookies and similar technologies to support this.
Client-provided data. When we provide Services to business customers, they may provide information about their customers or leads to enable the requested workflows. We process that information only as instructed and for the purpose of delivering the Services.
We use information to:
We may share information:
We do not sell personal information in the ordinary sense. If we ever adopt practices that are treated as a “sale” or “sharing” under certain privacy laws, we will provide appropriate notices and choices.
If you opt in to receive text messages, we may send messages related to your request, appointment, or account activity. Message frequency varies. Message and data rates may apply.
You can opt out of SMS at any time by replying STOP. You may also contact us at support@spondra.com for assistance.
Where required, we obtain consent before sending certain messages. Consent to receive messages is not required to purchase services.
You can opt out of marketing emails by using the unsubscribe link in the message. We may still send non-marketing, service-related emails (such as confirmations or important notices).
We may use cookies and similar technologies to keep the Services working, remember preferences, and understand usage. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and how it is used.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your information. To submit a request, contact support@spondra.com.
The Services are not directed to children, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will update the effective date and, if changes are material, provide additional notice as required.
If you have questions about this Privacy Policy, contact:
Spondra
support@spondra.com